Tech Support
September 26th, 2007USER: “Hey, everytime I am online and want to make a phone call I get this loud static and then my connection is lost.”
BUZZY: Do you have the modem plugged into a separate phone line.
USER: “Yes”
BUZZY: “So you have a totally separate phone number for your modem.”
USER: “Yes”
BUZZY: “And the modem is plugged into THAT phone line, not the one you are speaking to me one now.”
USER: “Yes, I told you. I am not stupid.”
BUZZY: Ok, sir. I was not implying you are stupid. I am just asking the normal questions. Can you try to go on-line while you are on the phone with me?
USER: “ok, I am trying now ……
[CLICK and sound of phone dialing]
BUZZY: “Sir, it appears the modem is indeed plugged into the same phone line.”
USER: No, it is on a different cord. I am looking at it now. The cord comes from the wall into the back of the computer.
BUZZY: Where is the phone plugged into?
USER: The modem
BUZZY: (AFTER hanging up.) This guys obviously needs WebTV.





